Product Care

Due to the nature of our garments being cashmere & tweed we recommend to gently HAND WASH ONLY  once you have worn it four of five times in order to keep them looking their absolute best. Cashmere has natural antibacterial properties and is easier to wash than you might think.

1. Hand-wash the item in lukewarm water (35°), using a mild detergent.
2. Squeeze the suds gently through the fabric without rubbing, wringing or stretching the garment, then rinse thoroughly in water of the same temperature.
3. Avoid lifting the garment while it is saturated with excess water, as this can cause misshaping.

Dry your freshly washed garment by smoothing it back into shape and placing it flat on a towel. Allow it to dry naturally away from direct heat, such as radiators or sunlight, and do not tumble dry. Once your garment is dry, press lightly with a cool iron.

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Woven Cashmere Care

If you have purchased any of our luxury woven accessories such as our Cashmere Stoles, scarves or throws please simply Dry Clean only as per care instructions. The inherent antibacterial properties of Cashmere fibres mean they only require occasional cleaning.

1. Dry clean woven Cashmere products for the best results.
2. Shake and hang Cashmere scarves, stoles and throws to remove dust particles.
3. Gently spot clean any marks or stains.
4. Air dry damp or spot-cleaned woven Cashmere products to maintain their shape.

 

SHAKE AND HANG

Carefully shaking your woven Cashmere clothing and accessories will help to remove dust particles. Shaking will also fluff the fibres slightly to help refresh their shape.

Fresh air can also lift dirt and dust particles from Cashmere fibres. To achieve this, hang your scarf, stole or throw somewhere the air naturally circulates.

 

GENTLY SPOT CLEAN

Localised marks or stains on your Cashmere clothing can often be removed by dabbing gently with a moist cloth. Use cold water to avoid expanding the fibres, as they may then shrink as they cool down.

Use a light spritz of cold water to dampen the marked area and if the stain is oily, dab gently with Cashmere shampoo. Fizzy water can be effective in removing small, fresh stains, as the air bubbles can trap and lift dirt particles. Afterwards, hang the item up to dry.

 

AIR DRY

Air dry woven Cashmere items, either outdoors or in a well-ventilated area, depending on weather conditions. If an item becomes very damp, dry it flat to avoid loss of shape. Never tumble dry Cashmere pieces.

 

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Cashmere Pilling

Cashmere is one of the finest natural fibres in the world and as such it requires a touch more care and attention than other products made from coarser fibres, but we think the extra work is worth it. When you have worn your new cashmere loveliness for the first few times you may find small balls of fibres forming on the surface. These small balls or “pills” are the result of some of the loose fibre tangling together as parts of your garment are rubbed during wear.
Pills can easily be removed by hand or by using a cashmere comb. You will even find that in removing the pills this way your garment will actually consolidate and soften further. If cared for properly, your cashmere will maintain its original luxurious quality.

 

Cashmere & Moths

Please don’t put your cashmere loveliness away dirty, doing this attracts pesky moths and makes it more likely that the female moths will find the perfect site for their eggs to hatch. Wash your cashmere regularly and if it’s time to store your cashmere away for summer then pop it back inside the box it came in in a clean cupboard until you’re ready to get your Robertsons back out for another year. Loop cedar balls around your hangers to keep the moths at bay.

 

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Wax Care

Due to the nature of our wax cotton textile please DO NOT PUT YOUR GARMENT INTO THE WASHING MACHINE OR DRY CLEAN. Our wax jackets require extra special tender loving care to keep them looking their absolute best at all times. The simple guide below will help you

1. If soiled – sponge down outer fabric with cold water. If needed, lightly brush to remove dirt or grit.
2. Hang coat in a dry, non humid, ventilated place to dry off naturally.
3. Every 12 months – use a wax dressing to rewax the following areas; Shoulder and neck seams, Back and sleeve seams, plus areas of abrasion (sleeve creases) and where the fabric looks dry.

It is very very very important that you NEVER do any of the following:

1. Never use hot water.
2. Never use detergent.
3. Never Dry clean.
4. Never starch or iron.
5. Never use artificial heat or naked flame to dry the garment.
6. Never stitch through the outer fabric without re-proofing the area.